Empowering Associations across Tanzania & beyond

One platform to manage your members, money & communication.

WatuMember is an all-in-one membership management system for associations, SACCOs, cooperatives, NGOs and clubs — register members, collect contributions online, run your accounts, and reach everyone by SMS & email from a single dashboard.

No setup headaches Online payments built-in Branded domain & emails
Association Dashboard Live
2,480
Members
TSh 42M
Collected
98%
Paid
Bulk SMS sent2,480 members reached
Payment receivedvia DPO • Selcom • Flutterwave
13+Powerful modules in one system
100%Online payments & contributions
SMS+EmailReach every member instantly
10GB+Secure cloud storage
Built for member-based organisations

If you have members, WatuMember works for you

From small clubs to nationwide associations, WatuMember adapts to how your organisation collects fees, keeps records and communicates.

AssociationsProfessional & trade bodies
SACCOsSavings & credit groups
CooperativesFarmers & producers
NGOs & CBOsNon-profits & projects
Clubs & UnionsSports, faith & social
Everything in one place

All the tools to run your organisation

A complete membership platform — no more juggling spreadsheets, WhatsApp groups and separate accounting books.

Member Management

Register members, manage profiles & documents, issue digital ID cards, and organise everyone by membership type and tier.

Contributions & Fees

Collect registration fees, monthly contributions, levies and dues — automatically tracked per member with receipts and balances.

Online Payments

Accept payments through DPO, Selcom, Flutterwave and mobile money. Members pay from anywhere; you reconcile automatically.

Invoicing & Billing

Generate professional invoices, send payment reminders and keep a clean record of who owes what — all in one ledger.

Accounting & Budget

Full general ledger, journals, budgets and financial reports give your treasurer and auditors complete, transparent books.

Bulk SMS & Email

Reach every member with branded Sender ID bulk SMS and bulk email — announcements, reminders and receipts in seconds.

Events & Meetings

Create events, manage registrations and attendance, and notify members automatically about AGMs, trainings and gatherings.

HR & Payroll

Manage staff records, payroll and salaries for organisations that employ teams — neatly integrated with your accounts.

Assets, Inventory & Procurement

Track fixed assets, stock and procurement so nothing your organisation owns or buys ever falls through the cracks.

Project Management

Plan and monitor projects, tasks and budgets — perfect for NGOs and cooperatives running grants and field activities.

Member Self-Service Portal

Members log in to pay, view statements, update details and read announcements — installable on phones as an app (PWA).

AI-Powered

A built-in AI assistant drafts messages, answers member questions and turns your records into instant insights and reports.

Digital Member ID

Issue smart, scannable digital ID cards for every member — verifiable proof of membership they can carry on their phone.

FAQ & Help Centre

A self-service knowledge base and FAQ answers common member questions automatically — fewer enquiries, happier members.

Installable App (PWA)

WatuMember installs like a native app on Android, iOS and desktop — fast, offline-ready and always one tap away.

Member Marketplace

Members post and discover goods and services within your community — turning your membership into a thriving marketplace.

Get paid faster

Collect contributions & fees online — automatically

Stop chasing cash and bank slips. Members pay registration fees and contributions through the gateways they already use, and WatuMember records every shilling against the right member.

DPO Selcom Flutterwave Mobile Money Card & Bank
  • Automatic reconciliationEvery payment is matched to a member, contribution or invoice instantly.
  • Receipts & remindersMembers get instant receipts; late payers get automatic reminders.
  • Real-time visibilitySee collections, balances and arrears live on your dashboard.
Collections this month +18%
TSh 42.6MTotal collected
2,430Members paid
96%Collection rate
4 gatewaysActive & reconciled
Broadcast Centre Sender ID verified
📢 Reminder: Annual contributions due 30 June. Pay via the member portal.Bulk SMS • Sender ID: WATUMEMBER
Receipt #4821 — TSh 50,000 received. Asante! Auto-sent • Email + SMS
📧 AGM invitation sent to 2,480 members via branded email.Bulk Email • from info@yourassociation.org
Reach everyone, instantly

Bulk SMS & branded email that actually lands

Communicate with your whole membership in seconds. Send from your own branded Sender ID and email address — with built-in spam protection so your messages reach the inbox.

  • Branded Sender ID SMSMembers see your organisation's name, not a random number.
  • Bulk email with spam protectionSend via Gmail/SMTP with delivery captured and filtered against spam.
  • Announcements & automationReceipts, reminders and notices go out automatically.
Built-in AI Assistant

Ask your data anything

The WatuMember AI Assistant helps your team draft announcements, answer member questions, and get instant insights from your records — no spreadsheets required.

📊 Instant reports ✍️ Draft messages 🔎 Find members 💡 Smart insights
"How much did we collect in contributions this quarter, and who hasn't paid?"

You've collected TSh 128.4M this quarter — up 22% on last quarter. 112 members still have outstanding contributions. Want me to send them a reminder by SMS now?

Trusted by leading organisations

Associations across Tanzania run on WatuMember

From national professional bodies to grassroots transport unions — here's what our clients say about managing their members with WatuMember.

"WatuMember brought our beekeepers onto one platform — membership, contributions and the marketplace all in one place. Communicating with members by SMS is now instant."

TB
TABEDOTanzania Beekeeping Development Organization

"As a professional accountants' body, transparent books matter. The accounting, invoicing and online contributions give our members and auditors complete confidence."

TAA
TAATanzania Accountants Association

"With thousands of riders and owners, collecting dues used to be a nightmare. Now members pay online and we reach everyone with one bulk SMS. A complete game changer."

CH
CHAMWAPITAChama cha Madereva na Wamiliki wa Pikipiki Tanzania

"The project management and reporting tools fit our work perfectly. We track our programmes, members and finances clearly — and our team learned the system fast."

EFG
Equality For Growth — EFGNon-profit organisation

"Managing our welfare members and contributions is now organised and secure. Role-based access and audit logs give us the accountability we need."

TP
Tanzania Police ForceCooperative Sole

"Our riders in Dodoma can register, pay and get receipts on their phones. The member portal works even on slow networks — exactly what we needed."

UM
UMAPIDOUmoja wa Madereva wa Pikipiki Dodoma
Simple, transparent pricing

Choose the plan that fits your organisation

All prices in Tanzanian Shillings (TSh). Pick a plan and our team will have you up and running quickly.

Starter
Basic
For small associations & clubs getting their membership online.
TSh 150,000 /month
Billed annually
  • Member management & profiles
  • Membership types & digital ID cards
  • Contributions, fees & invoicing
  • Member self-service portal (PWA)
  • Events & announcements
  • Standard reports & dashboard
  • 2 GB secure storage
  • Online payment gateways
  • Branded domain & emails
Get Started
Most Popular
Recommended
Standard
For growing associations that collect online and communicate at scale.
TSh 350,000 /month
Billed monthly or annually
  • Everything in Basic, plus:
  • Sender ID with Bulk SMS
  • Bulk Email via Gmail with spam-blocker protection
  • Online payments — DPO, Selcom, Flutterwave & more for contributions & registration fees
  • 10 GB storage capacity
  • Branded domain for your portal
  • Member emails on your branded domain
  • Basic customisation & branding
Get Started
Enterprise
Professional
For established organisations needing the full finance & operations suite.
TSh 500,000 /month
Billed annually
  • Everything in Standard, plus:
  • Full accounting, ledger & budgets
  • HR & payroll
  • Assets, inventory & procurement
  • Project management & marketplace
  • AI Assistant & advanced analytics
  • Advanced customisation & roles (RBAC)
  • 50 GB storage capacity
  • Priority support
  • Dedicated onboarding & training
Get Started

Need a custom plan for a large or national organisation? Talk to us for tailored pricing.

Questions & answers

Frequently asked questions

What is WatuMember?

WatuMember is an all-in-one membership management system that helps associations, SACCOs, cooperatives, NGOs and clubs manage their members, collect contributions and fees online, keep their accounts, and communicate by SMS and email — all from one secure dashboard.

Which payment methods can my members use?

On the Standard and Professional plans, members can pay through DPO, Selcom, Flutterwave, mobile money, cards and bank transfers. Every payment is automatically reconciled against the right member, contribution or invoice.

Can I send messages from my own organisation's name?

Yes. WatuMember supports a branded Sender ID for bulk SMS and bulk email from your own branded domain and address, with built-in spam protection so your messages reach members reliably.

Do members get their own access?

Absolutely. Each member gets a self-service portal where they can pay contributions, view statements and receipts, update their details and read announcements. The portal installs on phones as an app (PWA) and works even on slow connections.

Is my data secure?

Yes. WatuMember uses secure cloud storage, role-based access control (RBAC), audit logs and CSRF-protected forms. You control exactly who can see and do what within your organisation.

How do I get started?

Simply contact us by email or WhatsApp. We'll set up your organisation, import your members, configure your payment gateways and branding, and train your team so you're ready to go quickly.

Ready when you are

Empower your association today

Get in touch and our team will set up WatuMember for your organisation — members, payments, communication and more. Let's get you started.