Not a member register with extras bolted on. WatuMember is a full back office — membership, accounting, budgets, fixed assets and stock, HR and payroll, documents, events and projects, CRM, sponsors, bulk SMS and a member mobile app — with every shilling collected by M-Pesa, card, bank or cash landing in the same books.
We set it up and import your members No per-member fees Cancel anytime
Trusted by member-based organisations across Tanzania
You don't need to be a registered association with an office and a treasurer. Most of our clients started as a group that simply outgrew the way it was being managed.
Five hundred people, contributions collected by screenshot, and a list nobody can search. If your group is already a membership in everything but name, give it a real register, real receipts and a real portal — and keep the group for conversation.
Thousands of members across branches, subscriptions to collect monthly, and leaders who need to reach everyone at once. Branch structure, bulk SMS and mobile-money collections are built in.
You fill a room every quarter, then start from zero on the next one. Turn the attendee list into a membership that stays with you between events — see how below.
Professional associations, institutes, chambers, NGOs and CBOs, alumni bodies, societies, clubs and faith groups — anyone with members, dues, events and records to keep.
Most associations lose more money to friction and forgetfulness than to unwillingness. Here's where it goes.
An Excel sheet on the secretary's laptop, a WhatsApp group, and a cash book. Nobody is sure which one is right, and when an officer leaves, part of it leaves too.
Calls, reminders, "I'll pay next week". Money arrives as cash at meetings, gets receipted by hand, and reconciling it takes a whole evening — if it happens at all.
Registration on paper at the door, attendance nobody typed up, certificates promised and never sent, and an audit that asks questions the records can't answer.
What changes with WatuMember: a member pays from their phone at 9pm on a Sunday, the receipt writes itself, the ledger entry posts, and the treasurer sees it on Monday morning — already reconciled. Multiply that by every member, every month.
Most organisations buy a membership system, then an accounting package, then something for events, and spend the year moving numbers between them. This is all of it, already joined up — and anything you don't need switches off.
What needs attention today, analytics, website analytics and every report your committee asks for.
Members, membership types, ID cards, life centres and branches, and a full CRM for contacts and prospects.
Invoices, payments, contributions, full accounting, budgets, fixed assets, inventory, procurement and payroll.
Every event you run, plus event planning, project planning and certificates issued in bulk.
Document management, training videos, an eBook library and downloadable forms.
Sponsors and packages, benefits tracked to delivery, projects, grants and a member marketplace.
Integrated bulk SMS on your Sender ID, announcements, branded email and an AI assistant.
Settings, users and roles, module switches, subscription, service agreement and audit log.
And every member carries the ninth: the member portal, which installs on their phone like an app.
Search it or filter by menu group. If you're comparing systems or writing a tender, this is the page to print.
The dashboard opens on outstanding work across every module — payments to confirm, follow-ups due, documents to review.
Membership growth, collection rate, arrears and revenue trends, charted over time.
See what visitors do on your public pages and which events drive registrations.
Membership, financial, event and attendance reports, exportable for your committee and auditor.
Full profiles, photos, documents, next of kin and status history for every member.
Members apply online; officers review and approve before portal access is granted.
Each category carries its own fees, benefits and renewal rules.
Branded cards with photo, category, membership number and a scannable QR code — issued on approval, carried in the phone, printable when you want a physical card.
Group members by region, chapter or branch and report on each separately.
Automatic reminders before a membership lapses, with status tracked throughout.
Prospective members, partners and suppliers through six stages, with calls logged and follow-ups that chase you. Convert to a member in one click.
Monthly, annual or once-off, tracked per member with balances and arrears.
Raise invoices individually or in bulk, with reminders and running balances.
DPO and Flutterwave — enable one or both and let the payer choose at checkout.
The member sends money and enters the reference; an officer confirms it before it counts.
Record desk payments in two clicks — the receipt and ticket go out the same way.
Every payment produces a numbered receipt by SMS and email, and a member statement on demand.
A real double-entry accounting system — chart of accounts, journals and a cash book, posted automatically from every invoice and payment.
Plan by category or department and track actual spend against budget all year, with variance visible at any time.
Every asset recorded with cost, location, custodian and depreciation — so the asset note in your accounts is already written.
Stock items, issues and balances tracked for stores, branded goods and event materials.
Requisitions, vendors, quotes and expenses recorded against the right budget line.
Employees and contract staff with contracts, job titles, leave and documents — the people who run the office, not just the members.
Run the monthly payroll, issue payslips, and post net pay, PAYE and statutory deductions straight to the ledger.
Overpayments become member credit; refunds are recorded and audited.
Income and expenditure, collection rates, arrears lists and trial balance.
Every event gets a shareable page with poster, fee, ticket types and deadline.
Non-members register without an account; members register from the portal.
Numbered tickets with QR codes delivered by SMS and email on payment.
Scan or type a code to record attendance as people arrive.
A 20-task checklist dated back from the event, with owners, priorities and overdue flags.
Estimate against actual cost, suppliers and quotes, measured against ticket and sponsor income.
Timed sessions with speakers and rooms, and the team assigned to run them.
50 designs, 16 badge emblems and two signatures — issued in bulk to everyone who attended.
Who registered, who paid, who came — exportable after every event.
Folders, version history, review dates and four access levels from staff-only to public.
PDFs members read in the browser and cannot download, watermarked with their name.
A curated video library inside the member portal, organised by topic.
Application forms and templates members collect themselves.
Notices published to the portal and pushed by SMS or email.
Tiers with prices and benefits, sold per event or for the year.
Every promise — logo, speaking slot, free tickets — tracked to delivery. Sponsors renew when you can show what they got.
Plan and monitor programmes, tasks and budgets — built for NGOs reporting to funders.
Members offer goods and services to each other inside your community.
Messages arrive from your organisation's name, not a random number.
Branded email from your own domain, with delivery protection built in.
Receipts, tickets, reminders and certificates sent without anyone pressing send.
Drafts messages, answers member questions and turns your records into plain-English answers.
A finance officer sees six menu items, not twenty. Everyone gets the system sized to their job.
Don't run payroll? Turn it off and it disappears everywhere. Nothing is deleted.
Every change recorded with who did it and when — the answer to most audit questions.
Each organisation is separate, never mixed with another's data, and exportable on request.
Your plan, renewal date and invoices from us, visible inside the system.
The terms you signed with us, stored in the system and available to your committee at any time.
Installs on any phone like an app, works on slow connections, and gives every member their own login.
Jump to any member, invoice, event or page by typing a few letters.
In this market, a system that only takes cards collects nothing. WatuMember takes the methods your members actually use — and books every shilling against the right person automatically.
This is where most membership systems stop and yours starts costing you money elsewhere. WatuMember carries the whole finance and operations function — posting from the same records your members already sit in.
Double-entry ledger, chart of accounts, journals and cash book. Every invoice, receipt and expense posts itself — no re-keying into another system at year end.
Set the year's budget by category or department, then watch actual spend against it. Variance is visible before it becomes a problem.
Vehicles, equipment, furniture and land recorded with cost, custodian, location and depreciation — so the asset note in your accounts writes itself.
Stores, branded goods and event materials tracked in and out, with balances you can trust at stock-take.
Constitution, minutes, policies and contracts with version history, review dates and four levels of access from staff-only to public.
Plan programmes and events with tasks, owners, deadlines, budgets and vendors — the same discipline funders and committees ask for.
Prospective members, partners, suppliers and sponsors through a six-stage pipeline, with every call logged and follow-ups that chase you.
Staff records, contracts and leave. Run the monthly payroll, issue payslips, and let net pay, PAYE and statutory deductions post straight to the ledger — no second system, no re-keying.
Requisitions, vendors, quotes and expenses recorded against the right budget line — spending approved before it happens and visible after.
AGMs, trainings, conferences, seminars, workshops, fundraisers, launches, retreats and monthly meetings. Each one gets its own page, its own plan, its own budget and its own certificates.
A public page goes live with your poster, fee and ticket types.
Members and guests sign up online. Guests need no account.
Card, mobile money, bank or cash — they choose.
A numbered ticket and QR code arrive by SMS and email.
Scan at the door; attendance records itself.
Certificates go to every attendee, signed and numbered.
50 designs across corporate, ceremonial, leadership, academic, technical and minimal styles — carrying your logo, two signatures and a verifiable certificate number.
Most organisers lose the room the moment it empties — the names sit in a spreadsheet and the next event starts from zero. Everyone who registers for your event is already in the system. Turning them into members who stay is five steps, and the system does four of them.
Whoever registers is captured with their name, phone and email — no clipboard, no retyping.
Every attendee becomes a contact you can see, segment and follow up, not a row in a dead file.
One bulk SMS or email to everyone who came, with a link to join as a member.
They apply online, pay by M-Pesa or card, and get a receipt and digital ID card automatically.
Portal, eBooks, documents, announcements and the next event — reasons to belong between events.
Why this matters commercially: a ticket is income once. A member pays every year, brings guests to the next event, and gives sponsors a reason to pay more — because you can now tell them exactly who your audience is. The same guest list, worked properly, is the difference between running events and building an organisation.
The portal installs on any phone like an app — no app store, no download to explain, no separate build for Android and iPhone. Every question a member would phone the secretary about, they can answer themselves.
A membership card is the cheapest loyalty device an organisation has. It makes belonging visible, it settles the "are you a paid-up member?" question at the door, and it gets your name into a wallet that opens twenty times a day.
Member organisations run on trust. The system should make that trust provable.
Your organisation's data is stored separately from every other client's — never pooled, and exported to you on request.
Officers see only what their role allows. The treasurer cannot edit membership; the registrar cannot move money.
Every change is logged with the user and time, so "who approved this?" always has an answer.
Member documents are served only after a permission check, never left in an open folder.
You won't be handed a login and left to it. Setup is part of what you pay for.
A short call or WhatsApp chat about how you collect dues, run events and communicate today.
Your organisation is created, your member list imported from Excel, and your branding and domain applied.
Payment gateways, mobile money numbers and your SMS Sender ID configured and tested.
Officers trained on their own role, members invited to the portal, and support on WhatsApp when you need it.
WatuMember brought our beekeepers onto one platform — membership, contributions and the marketplace all in one place. Communicating with members by SMS is now instant.
As a professional accountants' body, transparent books matter. The accounting, invoicing and online contributions give our members and auditors complete confidence.
With thousands of riders and owners, collecting dues used to be a nightmare. Now members pay online and we reach everyone with one bulk SMS. A complete game changer.
The project management and reporting tools fit our work perfectly. We track our programmes, members and finances clearly — and our team learned the system fast.
Managing our welfare members and contributions is now organised and secure. Role-based access and audit logs give us the accountability we need.
Our riders in Dodoma can register, pay and get receipts on their phones. The member portal works even on slow networks — exactly what we needed.
No charge per member, no charge per transaction from us. Add a thousand members and the price doesn't move.
For smaller associations and clubs putting their membership online for the first time.
Billed annually
For associations collecting online and communicating with members at scale.
Billed monthly or annually
For established organisations running finance, staff and partnerships in full.
Billed annually
National body, federation or multi-branch union? Ask about enterprise terms.
They already send money by phone and use WhatsApp — that's the same skill. The member portal installs like an app, works on a weak signal and is available in English and Swahili. And nothing forces members online: your officers can still take cash at a meeting and record it in two clicks, so nobody is left behind while the rest move over.
No. Send us the spreadsheet and we import it — names, phone numbers, membership types, balances. Most organisations are live with their real member list within days of that file arriving.
Nothing. You pay one monthly price for the organisation, whether you have 200 members or 20,000, and we take no cut of your collections. Your payment gateway charges its own transaction fee, as it would anywhere.
No. WatuMember carries a full double-entry accounting system — chart of accounts, journals, cash book, budgets, fixed assets with depreciation, inventory, procurement and payroll. Because it posts from the same invoices and receipts your members generate, there is nothing to re-key at year end and no gap between the membership records and the accounts. Your accountant works inside the system, and your auditor gets a trial balance that traces back to individual payments.
Every event. Trainings, conferences, seminars, workshops, fundraisers, launches, retreats and ordinary monthly meetings all work the same way: a public page, online registration for members and guests, payment, a numbered ticket with a QR code, check-in at the door and certificates afterwards. Each event also gets its own planning checklist, budget, vendor list, programme and duty roster — and you can attach sponsors to it and track what they were promised.
Card and mobile money online through DPO or Flutterwave — you choose which to offer. Members can also pay directly to your M-Pesa, Mixx by YAS, Airtel Money, Halopesa or bank account and enter the transaction reference, which an officer confirms before it counts. Cash at the office is recorded in two clicks. Every route produces the same numbered receipt and the same ledger entry.
You do. Your organisation has its own separate database — never mixed with another client's — and we will export the whole thing to you on request, at any time, in a standard format. There is no lock-in clause holding your member register hostage.
It's built not to be. Each officer gets a role, and the menu shows only what that role uses — a treasurer sees six items, not twenty-five. Modules you don't need are switched off completely. The dashboard opens with a short list of what needs attention today, so nobody has to hunt. And we train your team as part of setup.
Check-in works from any phone on mobile data, and tickets carry a printed number as well as a QR code, so you can admit people from a printed list and record attendance afterwards. Nothing about the event depends on the venue having Wi-Fi.
By WhatsApp, in the same conversation you started with us — not a ticket queue in another time zone. Standard and Professional plans include priority response, and we are in Tanzania, on your working hours.
Tell us how you collect dues and run your events today. We'll show you exactly what would change — and give you a straight answer on cost and timing. No obligation, no long sales process.